Revision date: February 25, 2020
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Cole Health decides to make use of any personally identifiable information on file, in a manner vastly different from which was stated when the information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This policy applies to Cole health and any subsidiary company listed below, and it governs all data collection and usage by us. Through the use of colehealth.com and any subsidiary websites listed below, you are therefore consenting to the data collection procedures expressed in this policy.
- Cole Pediatric Therapy
- Cole Rehabilitation
- Cole Consolidated Rehab
- Cole ABA Solutions
Specifically, this policy will inform you of the following:
- What personally identifiable information is collected from you through our website;
- Why we collect personally identifiable information and the legal basis for such collection;
- How we use the collected information and with whom it may be shared;
- What choices are available to you regarding the uses of your data: and
- The security procedures in place to protect the misuses of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types or information, such as:
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, Cole Health may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race an religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Cole Health may also deem is necessary, from time to time, to follow websites that our users may frequent to gleam what type of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to use by way of surveys, completed membership forms, and emails. It is the intent of the site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested:
- To fulfill our legitimate interest in improving our services and products:
- To send you promotional emails containing information we think you may find helpful when we have your consent to do so;
- To contact you to fill our surveys or participate in other types of market research, when we have your consent to do so;
- To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
Cole Health does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
Cole Health may collect and may make use of any personal information to assist it he operation of or website and to ensure delivery f the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from colehealth.com and its subsidiaries.
Cole Health and its subsidiaries may also be in contact with your regards to completing surveys, research questionnaires related to your opinion of current or potential future services that may be offered.
Cole Health uses various third-party social media features including but not limited to www.facebook.com/colehealth, www.linkedin.com/cole-health, www.twitter.com/colehealth, www.instagram.com/wearecolehealth and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Cole Health’s control.
Disclosure of Information
Cole Health may not use or disclose the information provided by you except under the following circumstances:
- As necessary to provide services or products you have ordered;
- In other ways described in this Policy or to which you have otherwise consented;
- In the aggregate with other information in such a way that your identity cannot reasonably be determined;
- As required by law, or in response to a subpoena or search warrant;
- To outside auditors wo hoave agreed to keep the information confidential;
- As necessary to enforce the Terms of Service;
- As necessary to maintain, safeguard and preserve all the rights and property of Cole Health.
Cole Health greatly respects your privacy. We do maintain and reserve the right to contact you is needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and or changes in Cole Health product or services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
Cole Health’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of 13. If it is determined that such information has been inadvertently collected on anyone under the age of 13, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of 13 must seek and obtain parent or guardian permission to use this website.
Unsubscribe or OPT-Out
All users and visitors of our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Cole Health will continue to adhere to this Policy with respect to any personal information.
Links to Other Websites
Notice to European Union Users
Cole Health’s operations are located in the United States. If you provide information the us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational and on August 1, 2016. This framework protects fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield). By providing personal information to us, you are consenting to its storage and use described by this policy.
Cole Health takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information, personal information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address to the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to build user’s trust and confidence in the internet and website use by providing simple and secure access and communication of credit care and personal information.
Acceptance of Terms
How to Contact Us
Email: [email protected]
Telephone number: (281) 379-4373
Mailing Address: Cole Health 16835 Deer Creek Drive Spring, Texas 77379